Areas
and Items Contemplated by the CET
These are the main steps of the CET
Certification process, and their nomenclature. An organization may go
through all or some of them, depending on their current level of
cultural effectiveness.
|
Cultural
Vision |
 |
| I.
HR management processes |
II.
Knowledge management |
- The performance evaluation
process
- The hiring process
- The compensation process
The career planning process |
- Adequate forums for
organizational exchange of ideas and perspectives across
levels and departments
- # of suggestions for
improvement
- # of suggestions implemented
- % of response to suggestions
- Development of skills and
knowledge beyond those required by the job description
- % of effectiveness in team
feedback and self improvement
- % of effectiveness on
induction
|
External
% of effectiveness on external meetings
% of effectiveness in verbal
communication
% of effectiveness in written
communication
% of Supplier integration
% of effectiveness in service to
external clients
% of effectiveness in communicating the
social vision of the company to the community
Forums to interact with the community
Internal
- % of integration of the teamwork
process
- # of objectives reached per period
- Overall project / process effectiveness
- % of effectiveness on written
comunication
- % of effectiveness on verbal
communication
- % of effectiveness on internal meetings
- % of effectiveness in service to
internal clients
|
- % of effectivness in communicating
organizational vision
- % of time dedicated to providing
feedback, mentoring and improvement of collaborators
- % of congruency on written
communication
% of congruency on verbal interaction
|
| III.
Interaction and communication |
IV.
Cultural leadership |
For further Information
about CEC, please contact 202-312-1521
Al
Zapanta, CEO
Alberto García Jurado,
President
|